Which factor is critical in determining the reliability of online information?

The credentials of the author or organization are crucial in determining the reliability of online information because they provide insight into the expertise and authority of the source. When assessing information, it is important to know whether the author has relevant qualifications, experience, and a track record in the subject matter. Recognized experts or reputable organizations typically produce more reliable and accurate content because they possess the necessary background and knowledge to present information competently.

This factor encourages critical thinking about the sources we encounter online; just because content is well-presented or frequently accessed does not guarantee its accuracy. Reliable information is often underpinned by professional training, academic credentials, or institutional backing, making it more trustworthy than content that lacks credible authorship.